DMS Pitney Bowes SendSuite/SendPro Shipping Continuous Direct Thermal Labels - 1

Our standard delivery time is 3 to 5 days.

Delivery is chargeable at £9.95 for orders under £500 (exc. VAT).

Delivery is free for orders over £500 (exc. VAT).

Next day delivery is available on all orders placed before 3pm.

Next day delivery is chargeable at £19.95 for orders under £500 (exc. VAT) and £9.95 for orders over £500 (exc. VAT).

Next day delivery is subject to stock availability.

Courier delivery times apply to all orders, 9am and 6pm Monday to Friday.

Please note, no deliveries will be made on UK Bank Holidays. A signature is required on the receipt of any goods.

Cancellations

Cancellations cannot be processed through the Webstore. To process an order cancellation, please contact our Aftersales Team on 020 3915 3913 or aftersales@dms.co.uk

 

Delivery Issues

If your delivery is missing any items or you receive any incorrect or damaged goods, please contact our Aftersales Team on 020 3915 3913 or aftersales@dms.co.uk

 

Returns Policy

Any unwanted items can be returned within 14 days of the order date. The goods must be unused, complete and in their original and unmarked packaging (not resealed with tape). Once the goods have been received back into our warehouse and their condition checked, you will receive a full credit for the items excluding delivery charges. Any opened or used items will not be credited. It is the customer's responsibility to ensure the goods reach us safely and at their cost. We recommend you use a track and trace option (special delivery or recorded) for high cost items.

 

Any faulty items can be returned within 14 days of the order date. If you receive a faulty item, please contact our Aftersales Team on 020 3915 3913 or aftersales@dms.co.uk for further assistance.